![]() CauseĪll smart cards require additional software to work in Windows unless there is an inbox driver that lets the user use the card without installing additional software. This issue affects all releases of Windows 7, Windows Server 2008 R2, and in later versions of both operating systems. However, the user will receive the error message that is mentioned in this section every time that they insert the smart card. However, if the user is provided with only item 3 or 4 from this list, the smart card continues to work on the system.
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